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Delivery Policy

To ensure a fast and safe delivery we use FedEx, UPS, Aramex & DHL Ground/Air shipping services. Available shipping methods may vary for different types of products and shipping destinations. Once shipping is confirmed, it will be set for pickup by the carrier. Some products in stock ship same day, or within 1 business day after which its delivery can be tracked via tracking number sent to your email. There are other products which require more time, generally due to physical location, carrier or warehouse accessibility, and other economic conditions (i.e. delay at the border, pandemic, etc.) Shipping can be tracked via tracking number. For custom or made to order items shipping time varies dramatically as they may have to be manufactured, painted, modified, embroidered, or assembled.


Please keep the following in mind:

Products that are oversized must ship truck freight / LTL which differs from ground shipments. NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping click here. All shipments are subject to additional shipping charges which may not be captured until after the order has been placed. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees. 

Shipment processing time -

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.


Shipping rates & delivery estimates - ships to addresses worldwide. All products that are marked "In-stock" has a delivery time of 5-7 business days and products that are marked as "Special Order" has a delivery time of 21 days or more depending on the information receieved from the manufature. Delivery delays can occasionally occur due to weather conditions, customs clearance, etc. All products are shipped from United States directly to the customers address. 


Shipment confirmation & Order tracking -

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active as soon as the shipment has been released. 


Customs, Duties and Taxes - is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).